Dry cleaning · Laundry · Alterations · Northbrook, IL
Northbrook
Cleaners
Clothes back the way they should be — and the button, the hem or the tear handled on the same ticket.
Consumers’ Checkbook surveyed 33 of our customers: 88% rated the work superior, and rated our prices 18% below the area average. On Google we sit at 4.9 stars — and 28 of those 30 reviews are five stars.
One ticket, start to finish
Drop it off at seven. Get it back right.
You have probably had a cleaner say Thursday and mean the following week, or quote one number at the counter and ring up another. So here is exactly how a ticket goes, and what our customers said happened at each step.
Drop off from 7 AM
Monday through Saturday. Our lot is private and it is right at the door, so dropping off is a two-minute stop on the way to work.
“Always willing to help out if a rush. Good quality service. Friendly and knows their customers.”Janice Chapman · Google
Everything gets looked over first
We find the stains at the counter, so you are not discovering them when you unwrap the bag at home.
“Always does a good job. Looks for stains. Has it ready when promised.”Laurie W. · Yelp
Cleaned, then pressed properly
The collar is the part most shirt services get wrong. Get it right and the shirt goes straight from the bag onto your back — customers who switch to us stop re-pressing at home.
“The quality of the press around the collar of the shirts… with other laundry services usually requires some press work at home to fix, but with these guys I have not had to.”Shahzad A. · Yelp
Repairs go on the same ticket
Buttons, patches, rips, pockets, hems. No second errand to a tailor across town, and nothing extra to pick up.
“John has fixed multiple suits, pants, jackets, buttons, patches for me… I literally get excited to find a rip or something that needs alteration so I can swing by.”Alexandough · Google
Ready on the day we said
Ready when we promised, and priced the way we quoted it — or less.
“Took out stain from white dress shirt, sewed winter coat pocket, sewed pockets of 2 dress pants. $72.25 when estimated $86 when dropped off.”Taka Sato · Google
What comes across the counter
A cleaner and a tailor in the same room.
Most dry cleaners send alterations out. We do the mending, the hemming and the cleaning ourselves, on one ticket — and it is the thing our regulars mention most.
Suits, jackets, dresses, coats and everyday wear.
Laundered and pressed, with the collar done properly so it does not need touching up at home.
Hems taken up, waists taken in, sleeves shortened, dresses fitted.
Suits, trousers and jackets adjusted to fit the way they should have in the first place.
Buttons, patches, torn pockets, split seams. Unusual repairs are welcome — bring it in and ask us.
Point out the stain at drop-off and we treat it before the garment is cleaned.
Often possible. Ask when you drop off and we will tell you straight.
Prices are quoted at the counter.
Would it be unreasonable to call and ask what your coat would cost? Every piece is different — a lined winter coat is not a cotton shirt, and a hem is not a re-cut — so we quote at the counter, and you have the number before we start. For an outside opinion on whether that number is fair: Consumers’ Checkbook surveyed 33 of our customers and rated our prices 18% below the area average, with their Top Rating for price as well as quality.
The shop
Same corner of Dundee Road, same green hangers in the window.
Who is behind the counter
A family business. Our customers know us by name.
Two things come up again and again in our reviews: the work is careful, and the people are the reason customers stay for a decade.
John
Customers ask for John by name, usually when something needs repairing — suits, trousers, jackets, buttons, patches. It is the kind of work people notice enough to write about.
We are a family business, and it shows in who walks back through the door: the same faces, year after year, and orders we recognize before they reach the counter.
Unusual jobs are welcome. A lot of what customers write about is mending and repair work other shops would rather not take on.
Rated 5 out of 5“I have been using this dry cleaners for many years, outstanding service!!! Always order is ready on time and to perfection! The owners are very nice and hard working people. Btw, they also do some alterations.”
Anna Kolosova · Google
Rated 5 out of 5“One of the best businesses in Northbrook, absolutely the nicest owners. They will definitely go the extra mile, for example, helping to carry your large orders out to your car.”
Linda R. · Yelp Elite, Northbrook
Rated 5 out of 5“I bring all my cleaning and alterations here. And, whenever I have mending or unusual requests for repair, they happily take care of it. I highly recommend John and this family business.”
Alison G. · Yelp
The record
Thirty people wrote it down. Twenty-eight gave five stars.
Ten years of reviews from our neighbors in Northbrook. Here are a few of them.
30 reviews
The words that come up most often: alterations, the owner, pants, and knowing their customers.
“A Neighborhood Gem. There is something to be said for old-school, local service…”
Rated 5 out of 5“Efficient, friendly and they do a terrific job.”
Gerry · Google, one month ago
Rated 5 out of 5“Have been going for years, they’re amazing! On time, excellent job at alterations.”
Stephanie Parker · Google
Rated 5 out of 5“Clothes are always very clean and well pressed.”
Mike G. · Yelp
Visit
3127 Dundee Road, in the White Plains Shopping Center.
| Monday | 7:00 AM – 6:00 PM |
|---|---|
| Tuesday | 7:00 AM – 6:00 PM |
| Wednesday | 7:00 AM – 6:00 PM |
| Thursday | 7:00 AM – 6:00 PM |
| Friday | 7:00 AM – 6:00 PM |
| Saturday | 7:00 AM – 4:00 PM |
| Sunday | Closed |
- Private lot — park directly in front of the door
- Credit cards, debit, tap-to-pay and Apple Pay accepted
- Wheelchair accessible entrance and accessible parking
- Bike parking and free Wi-Fi
3127 Dundee Rd
Northbrook, IL 60062 (847) 498-1333
Our plus code is 44PV+V8 Northbrook. We are on the north side of Dundee Road between Landwehr and Sussex, in the same strip as the dance studio and the pizza place.
First time in?
- Bring the garment. No appointment, no account, nothing to sign up for.
- Point out any stain at the counter so it gets treated before cleaning.
- Mention anything that needs repairing while you are here — it goes on the same ticket.
- We quote you before we start, and tell you the day it will be ready.
Before you come in
Questions people actually ask.
What time does Northbrook Cleaners open?
We open at 7:00 AM Monday through Saturday. We close at 6:00 PM Monday to Friday and at 4:00 PM on Saturday, and we are closed Sunday.
Does Northbrook Cleaners do alterations?
Yes. We do alterations, tailoring and mending in the shop, on the same ticket as your cleaning — hems, buttons, patches, pockets, and repairs to suits, trousers and jackets. No second trip to a tailor across town.
How much does dry cleaning cost at Northbrook Cleaners?
It sounds like you want the number before you hand anything over, which is fair. It depends on the garment, so we quote at the counter — call (847) 498-1333 or bring the piece in and you will have the price before we start.
For an outside opinion: Consumers’ Checkbook, a nonprofit that surveys customers and takes no advertising, rated our prices 18% below the area average from 33 customer ratings, and gave us their Top Rating for price as well as quality.
Where is Northbrook Cleaners?
3127 Dundee Rd, Northbrook, IL 60062 — in the White Plains Shopping Center, on the north side of Dundee Road between Landwehr and Sussex. There is a private lot right in front of our door.
Do they take credit cards?
Yes. We take credit cards, debit cards, contactless tap-to-pay and Apple Pay. We are not a cash-only shop.
Can they do a rush order?
Often, yes. Ask when you drop off and we will tell you straight — if we can turn it around in time we will say so, and if we cannot we will say that too.
Is Northbrook Cleaners any good?
Three places to check, none of them us. Google: 4.9 stars from 30 reviews, 28 of them five-star. Consumers’ Checkbook: 33 customer ratings, 88% rating the work superior, and their Top Rating for quality and price. Yelp: 4.0 from 18 reviews going back to 2014.
What if it is something I really care about?
A lot of people feel uneasy handing over a coat or a dress that matters. Most have found the answer is simply to say so at the counter and point out what worries them.
The jobs our customers write about most are the fussy ones — mending and repairs other shops would rather not take on.
Is the shop accessible?
Yes. We have a wheelchair accessible entrance and accessible parking in the lot out front, plus bike parking and free Wi-Fi.
Bring it in tomorrow at seven.
One stop for the cleaning and the repair, a lot at the door, and thirty neighbors who already wrote down how it went.